Privacy Policy

Types of Data Collected

Runitup.ai may collect the following categories of personal data, either independently or through third parties: cookies, usage data, email address, UUID (universally unique identifier), information submitted during service use, phone number, and company name.

Detailed explanations about the nature of each type of data are available within this policy or via context-specific notices prior to collection.

Some data is provided voluntarily by users; other data (e.g., usage information) may be collected automatically during site usage. Unless otherwise indicated, all data requested by runitup.ai is required for proper service delivery. Users uncertain about mandatory data are encouraged to contact the data controller.

Cookies and tracking technologies used by runitup.ai or third-party services help facilitate the operation of the website and fulfill purposes as outlined in this policy and the Cookie Policy.

Users are responsible for any personal data they share that belongs to third parties.

Processing Method and Location

Method of Processing

Runitup.ai employs suitable security measures to prevent unauthorized access, disclosure, alteration, or destruction of data. Processing is conducted using secure IT systems, aligned with organizational protocols related to the stated purposes.

Data may be accessed by certain internal roles (e.g., admin, marketing, legal) or external partners (e.g., hosting providers, IT services) under proper agreements. A current list of such partners is available upon request.

Processing Locations

Data is processed at the company's headquarters and other locations where relevant parties operate. Depending on user location, data transfers may occur to countries other than their own.

Data Retention

Unless otherwise specified, personal data is retained as long as required for its collection purpose or as permitted under applicable legal obligations. Users may refer to the section on "Legal Basis for Processing" for further details.

Purpose of Data Collection

User data is collected for service delivery, legal compliance, responding to law enforcement, protecting rights, fraud detection, and for the following specific purposes:

• Analytics
• User account management
• Integration with third-party services
• Advertising and remarketing
• Payment processing
• Session tracking and heat mapping
• Hosting and infrastructure services
• Authentication and user registration
• Infrastructure performance monitoring

More detailed information about these purposes and the services used is available in the full policy.

Facebook and Google Permissions

Runitup.ai may request access to data from your Facebook or Google account for integration and functionality purposes, including:

• Business Management API access
• Email address
• Google Drive file access

These integrations are only activated with user consent. Refer to each provider's policy for further information.

Analytics and Tracking Tools

Runitup.ai utilizes the following analytics platforms:

• Google Analytics (Universal and GA4)
• Facebook Analytics
• Matomo (self-hosted)
• FullStory
• HubSpot Analytics

These tools help monitor usage behavior and optimize user experience. Some of these services may result in the sale or sharing of personal data under U.S. laws.

Advertising and Behavioral Targeting

Runitup.ai uses trackers and third-party tools for personalized advertising, including:

• Facebook Custom Audiences & Pixel
• LinkedIn Retargeting
• Google Ad services

Users can opt out of interest-based advertising through service-specific opt-out links or browser settings. See the Cookie Policy for more information.

Data Sharing with Third Parties

Your data may be shared with service providers, including:

• Stripe (payment processing)
• AWS and Netlify (hosting)
• Intercom, HubSpot (CRM and communication)
• Segment (tag management)
• Sentry, New Relic (monitoring)

These partners are bound by contracts aligned with relevant data protection laws.

User Rights Under GDPR

If you reside in the European Union, you have the right to:

• Withdraw consent at any time
• Access and obtain a copy of your data
• Request data rectification or deletion
• Restrict processing
• Object to processing based on legitimate interests
• Data portability
• File a complaint with a supervisory authority

Requests should be submitted to [email protected].

User Rights in the United States

For users in California, Virginia, Texas, and other listed states, you may have rights to:

• Access and know what personal information is collected
• Correct or delete your information
• Obtain a portable copy of your data
• Opt out of the sale or sharing of data for advertising

Additional rights and opt-out instructions can be found in our "Your Privacy Rights" section.

How to Exercise Your Rights

To submit a request or opt out of certain types of data use, contact [email protected]. We will respond within the legally required timeframe. Verification of your identity may be required to process requests.

Changes to This Policy

Runitup.ai reserves the right to update this privacy policy. Users will be notified of material changes through the website or contact information provided.

Definitions

Personal Data / Personal Information:

Any information that identifies an individual.

Usage Data:

Automatically collected data from the website/app.

Trackers:

Technologies like cookies or web beacons that track user behavior.

Sale/Sharing:

Disclosure of personal data for monetary value or cross-context advertising.

Targeted Advertising:

Displaying ads based on behavioral profiles.