Data Deletion Instructions
Effective Date: 13/04/2025
We value your privacy and provide a straightforward process to request the deletion of your personal data from our systems. Please follow the steps outlined below to submit a data deletion request.
1. Who Can Submit a Request
Any user who has registered with runitup.ai or has interacted with our services has the right to request deletion of their personal data, subject to applicable legal and contractual limitations.
2. What Happens When You Request Deletion
When you request deletion:
- Your account will be permanently removed.
- All associated data including profile information, saved content, and usage history will be deleted, unless retention is required by law.
- The deletion process is irreversible.
3. How to Submit a Deletion Request
To initiate a data deletion request:
Option 1: Email Request
Send an email to [email protected] with the subject line: Data Deletion Request.
In your message, please include:
- Your full name
- The email address linked to your runitup.ai account
- Confirmation that you wish to have your data deleted
4. Identity Verification
For your security, we may require identity verification before processing your request. You may be asked to:
- Confirm your account details
- Respond to a verification email
- Submit a government-issued ID (only if legally necessary)
5. Timeline for Deletion
We aim to complete your request within 45 days of verification. In some cases, it may take longer due to complexity or legal obligations. You will receive confirmation once your data has been deleted.
6. Exceptions
Data may not be deleted if it is:
- Required to comply with a legal obligation
- Necessary for resolving disputes or enforcing agreements
- Needed to fulfill a service you've requested until completion
7. Contact Us
For any questions or issues related to data deletion, please contact us at: [email protected]
Thank you for trusting runitup.ai with your data. We are committed to respecting your privacy and complying with all applicable data protection regulations.